Native product specifications. The product description originates from Cnet. DCC accepts no responsibility for error or misinformation in product descriptions from Cnet.
|Service Included||Parts and labour|
|Full Contract Period||3 years|
|Response Time||Same business day|
|Service Availability||24 hours a day / 7 days a week|
|Service & Support||Extended service agreement - parts and labour - 3 years - on-site - response time: same business day - availability: 24 hours a day / Monday-Sunday|
|Designed For||P/N: 2072-24C, 2072S2C|
Simply call the IBM ServicePac support number. You"ll work with highly skilled remote support specialists, who can help determine your hardware problem and sometimes resolve it right over the phone. Or, if the problem is an easily replaced part, such as a disk drive, IBM will express ship the part to you for quick replacement.
Onsite repair is performed at your location (monitors receive onsite exchange).